Bento cake

Irina

November 2025

• Shop service

  5 /5

• Value for money

  5 /5

• Delivery

  5 /5

• As advertised

  5 /5

photo before delivery

product photo

Thank you for the excellent service and the most delicious cake! I ordered a cake for my daughter—we're currently in different countries, and it was important to me that everything went on time and without a hitch. Communication with the store was very pleasant 🥹 I felt like there was a real, attentive person on the other end who understood the situation and was trying to help. They coordinated all the details, kept in touch, and delivered on time. From ordering to delivery, everything was very nice and polite. And the cake is absolutely beautiful and sooo delicious. Thank you so much for your concern—it's truly appreciated 🙏🏻

When I ordered the cake, I chose a specific reference—one with a birthday message and a date. In the order comments, I wrote, "Please write 44 instead of 14 🙏." In the end, I received just 44 on the entire cake, without the "happy birthday" message. This was, of course, disappointing. Natalya apologized for the misunderstanding and was very polite, offering to take the cake back and correct the message (5/5 for the service). Unfortunately, this was inconvenient for the recipient, as the courier didn't come up to the second floor when he delivered the cake, so I had to go downstairs with my small child. Therefore, the recipient wasn't happy with the idea of having to do the same thing twice (besides, the child is taking a nap and can't be left alone, basically). It's a bit unclear why the delivery was delayed, considering it cost around 2,700 rubles. After all, for 8,000 rubles for a bento plus delivery, you'd expect a little different... I wish you a higher level of customer focus and prosperity!

Natalia made a surprise cake with my kids design to give their dad ❤️ Everything went smoothly and beautifully — from discussing the details to the final result. Thank you for making the celebration so special!